PRIVACY POLICY

1. OVERVIEW & COMMITMENT

At StrayCult (“straycult.com”), safeguarding your privacy and personal data is central to our operational principles. This Privacy Policy details what information we collect, how it is secured via military-grade AES-128 encryption, and how it is utilized strictly to fulfill your streetwear orders.

2. INFORMATION WE COLLECT

When you purchase garments or interact with our platform, we collect:

• Identity & Contact: Full name, email address, and 10-digit telephone number for delivery coordination.
• Delivery Coordinates: Shipping address, apartment/suite, landmark, city, state, and pincode.
• Google Clearance Data: When signing in via Google OAuth 2.0, we securely retrieve your verified email address, full name, and profile picture avatar. We never access your Google password or private Google Drive data.
• Order History: Specific garments, sizes, quantities, and transaction timestamps.

3. HOW WE USE YOUR INFORMATION

Your data is processed exclusively for legitimate commerce operations:

• To print, quality-inspect, pack, and dispatch your on-demand apparel orders.
• To generate courier shipping waybills (AWBs) with logistics partners such as Delhivery Express.
• To send transactional updates, delivery tracking links, and issue resolution responses.
• To detect and prevent fraudulent transactions, automated bot scraping, and credential abuse.

We never sell, rent, or monetize your personal information to third-party advertisers or data brokers.

4. ENCRYPTION & DATA PROTECTION

Customer PII (including delivery addresses and phone numbers) stored within the StrayCult database is secured at rest using symmetric AES-128 cryptographic algorithms. Web sessions and API transmissions are encrypted end-to-end via Transport Layer Security (TLS 1.3 / HTTPS). Payment processing is offloaded to PCI-DSS certified Razorpay infrastructure.

5. COOKIES & LOCAL STORAGE

We use strictly essential session cookies and local storage tokens to manage customer authentication clearances, shopping cart contents, and CSRF security validation. You can manage or disable cookies in your browser settings; however, doing so may disable cart checkout capabilities.

6. YOUR RIGHTS & DATA DELETION

You have the right to request access to the personal data we hold about you, request corrections to your delivery coordinates, or request the deletion of your customer profile. To submit a data deletion request, email wearestraycult@gmail.com with your registered email and Customer ID.

7. GRIEVANCE REDRESSAL OFFICER

In accordance with Information Technology Act 2000 and rules made thereunder, queries or grievances can be addressed to:
Grievance Officer: StrayCult Operations Lead
Email: wearestraycult@gmail.com
Response Window: Within 48 business hours